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eBay Boosts Protection For Buyers

Online auction site eBay boosts protection for buyers in the run up to Christmas by teaming up with SquareTrade who offer extended warranty protection.

Buyers who purchase new, used & refurbished electronic items on eBay can now also purchase extended warranties to cover these items. The additional cover can be purchased on any item regardless of whether it has been purchased from a business or private seller.

An eBay Spokesman stated that they had launched the new programme "based on overwhelming feedback from buyers".

Vince Tseng, SquareTrade's managing director stated that "many people are happy with Ebay's Buyer Protection scheme, but any claim for faulty goods must be made within 45 days of a sale. If there is a fault with an item there is little redress for the buyer outside this unless the seller is a sole trader or retailer."

"Often faults don't turn up then and although goods bought from a company have protection under the Sale of Goods Act that is not the case when buying from a private individual. It can bring peace of mind to have cover in those cases," he said.

Initially the new programme will only cover electronic items but eBay have stated that they plan to extend it to several other categories.

Buy-It-Now & Auction sales are covered and SquareTrade stated that its warranties, which have terms of between one and four years, are up to 40% cheaper than other warranty providers. In addition those who choose to purchase extended warranties can, within 45 days, change their minds and seek a refund.

[Visit eBay UK Auctions]

Posted: Wed November 30 01:30 GMT



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